- Trained service animals accompanying persons with disabilities are always welcome on board bus and Trolley services.
- Non-service animals must be fully contained inside an enclosed carrier that you can hold on your lap and transport by yourself.
- Animals must be kept under your control at all times.
- Operators have the right to refuse to transport your animal because of noise or odor.
Food and Drink
- Eating is not allowed on buses or Trolleys
- Spill-proof or screw-top containers may be used for beverages
- Smoking is not allowed on or around buses, Trolleys, stations or bus stops
Luggage and Items
- Firearms are not allowed on any bus or Trolley
- Earphones must be used when listening to music
- Belongings should be small enough to fit on your lap or at your feet
- The following large items can be brought on board:
- Boogie boards
- Surf boards under 6 feet long
- Collapsible fishing poles
- Collapsible bicycles
- Small carts under 30 inches tall, 18 inches wide and 18 inches deep (not including handle and wheels)
- Drivers and security personnel have the authority to declare cargo too big or dangerous to be transported
- Route 992 (Airport Shuttle) is exempt from the size restrictions above
Rules Applicable to All Transit Vehicles (Buses and Trolley)
- Drivers and/or MTS Security personnel will have the discretionary authority to determine if a personal utility cart (cart) or stroller is too big to be transported and if freight is too big or dangerous to be transported. Riders are limited to two small carry-on bags/items that can be reasonably carried on their laps when seated and/or stowed safely under, or in front of, their seats. Large bags of recycled cans are not allowed on transit vehicles any time. Carts, strollers, or other utility devices will not be allowed if they:
- Exceed 30" tall, 18" wide, and 18" deep (not including handle and/or wheels)
- Cannot easily/quickly negotiate vehicle door entrances and turns for any reason
- Contain loads that exceed the height and designated capacity of the carrying device
- Include items that are wet, leaking, or considered hazardous for any reason
- Riders are also limited only to items that can be boarded in a single trip onto the vehicle without assistance from another person. Multiple trips to load bags, carts, strollers, or cargo are not allowed. Loads that require multiple people to maneuver bags, carts, strollers, or cargo on/off the vehicle are also not allowed.
- Passengers must stay with their carts, strollers, or cargo during the entire trip and hold onto their belongings firmly. Items will only be allowed to be placed on the front wheel well of a bus if the passenger sits adjacent to the item and has a firm grasp on it for the duration of the trip. Multiple items will not be allowed to be stacked in these areas.
- The interior area near any door shall always be free of carts, strollers, cargo, or other items, as this area is considered a main emergency exit. Loading items through the rear door of a bus, due to the front being full, is not permitted. Bus drivers and/or MTS Security personnel shall ask riders in the front to move further back to make room for these riders to board through the front door only.
- While operating a walker, cart, or other device, bags and other items must remain in control of the rider at all times. The amount of cargo carried or attached to these devices is limited to what the rider can place securely on his/her lap when seated and must not create a scenario where the device exceeds the maximum cart dimensions above. Packages must be removed and placed on the riders lap if blocking the aisles and/or if requested by the driver. Items or devices allowed on the vehicle should be of such a size and nature that moving them to another area of the vehicle would continue compliance with this policy.
Rules Applicable to Buses Only
- No more than three (3) different riders with carts, strollers, or other cargo will be allowed on the buses at one time. Riders with carts, strollers, and cargo trying to board when the bus is already at capacity will be required to wait for the next scheduled bus.
- Riders with carts, strollers, or other cargo should sit in designated "cart/stroller" seating areas when available on vehicles and when space is available. Bus drivers and/or MTS Security personnel shall request that these riders move to the designated cart/stroller areas, if they are seated in the senior/disabled (SID) section of the vehicles, in order to make room for wheelchair and other SID riders.
- Passengers with strollers must remove the child and collapse the stroller once on board the vehicle. Strollers and empty carts should be properly folded and stored as to not impede the free movement of passengers or the driver in the aisle, doors, or emergency exits and must not present a potential hazard to or danger to riders. If a cart with packages cannot be folded, it must also be stored in a way that meets the same requirements above. It is recommended that parents or guardians of children removed from strollers stay seated with the child in their laps as it may not be safe to be standing.
- Priority seating by the doors of both buses and Trolleys are reserved for seniors and disabled riders.
- Vandalism is a serious crime and will be punished with a fine or jail sentence
- You can anonymously report any vandalism on MTS property