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Seniors (60+) the Disabled and Medicare recipients ride for a reduced fare, here's how:
To ride for reduced
fare on Buses show the driver proper ID, pay your cash fare
or show your monthly pass. On Rail vehicles purchase your
ticket from the vending machine in advance of boarding and
show it or your monthly pass and proper ID to the fare inspector
or conductor upon request. We accept the following forms of
identification:
Drivers License
Medicare Card
MTS Senior/Disabled I.D. Card
NCTD Senior/Disabled I.D. Card
State of California DMV Placard I.D. (the white placard receipt
from the DMV)
State of California Senior I.D. Card
For information
on reduced fares and monthly passes for Senior, Disabled
and Medicare recipient riders, click
here
For information
about San Diego County's public and private specialized transportation
providers for the elderly and disabled, visit www.stridesd.org.
Getting Your
Transit Identification Card
If you don't have
one of the ID's listed above, you can obtain a transit ID
at one of two locations;
- The MTS Senior/Disabled/Medicare recipient ID is available at The Transit
Store, 102 Broadway, downtown San Diego, weekdays between
9:00 a.m. and 4:30 p.m. The price is $6.00.
- The NCTD Reduced Fare ID card is free and can be obtained
at two locations:
- 810 Mission Avenue in Oceanside weekdays from 8:00 a.m.
until 5:00 p.m. Replacement cards can be purchased for
a fee of $5.00.
- The Escondido Transit Center from 7:00 a.m. until 7:00 p.m. Replacement cards can be purchased for a fee of $5.00.
To get your MTS
ID, Seniors (60+) must show proof of age:
- Birth certificate
- Driver's license (or State of CA Senior ID)
- Medicare card
- Immigration papers
- CO card
- Passport
- Affidavit from a physician or clergy person
To get a MTS Disabled
ID:
If your disability
is not a visible one, you must provide us with a photo I.D. (examples: Driver's License, Passport, Out of State ID, Etc.) and one of the following:
- Medicare Card
- State of California DMV Disabled Placard ID (the white receipt from the DMV)
- A statement
from a physician or rehabilitation center (on original letterhead or prescription notepad with an original signature -- photo-copies can not be accepted), in addition to
the nature of your disability, the statement should identify
whether it is permanent or temporary in nature
- I.E.P. from school for disabled students
- Current year S.S.I. or S.S.A., or S.S.D.I. award letter
- Letter from the Epilepsy Foundation
- Letter from the San Deigo Center for the Blind
- Letter from the San Diego Regional Center
- Veterans Administration Card with picture (must say "service connected" on the card)
If you have a question as to whether your information is acceptable to verify disability, please call The Transit Store (619 234-1060) between 9:00 a.m. and 5:00 p.m. Monday through Friday.
Temporary
ID's are issued to individuals with a limited term disability
for a period of six months, with one six month extension.
Naturally, if you use a trained service animal you are both
welcome on board all buses and rail vehicles at all times.
For complete information on applying for a MTS Disabled ID Card, click here to read and download our brochure, "ID Card Application for Individuals with Disabilities." You can print and fill out the "Applicant Information" section and bring it, along with proper ID and verification of disability, to The Transit Store to obtain your MTS Disabled ID Card.
Other Accommodations
for Senior, Disabled and Medicare recipient Riders
The front of every
Bus and areas next to each Trolley door have priority seating
for our Senior and Disabled riders.
All Buses, Trolleys
and the Coaster trains have lift or ramp mechanisms to assist
customers in wheelchairs or with other mobility impairments
to board. The international symbol of accessibility is on
Bus stops that are accessible to operate the ramp or lift.
All Trolley stations are wheelchair accessible. All Coaster
stations are wheelchair accessible. Most of our newer buses
are low floor buses, which means that there are no steps to
climb to enter the bus.
Most buses also
have a "kneeling" feature that allows the front
of the bus to lower towards the curb, easing the first step
into the bus. "Kneeling" buses are designated at
the front door.
If you need to
use the lift, or have the bus "kneel", be sure and
ask the driver when he or she opens the door. We'll be happy
to assist you in using these features. Trolley conductors
also welcome the opportunity to assist you.
We'll relay transit
information via teletype service from 5:30 a.m. to 8:20 p.m.
on weekdays, and from 7:00 a.m. until 7:00 p.m. on weekends
and 8:00 a.m. until 5:00 p.m. on holidays, except for Thanksgiving and Christmas days.
MTS ACCESS &
ADA SUBURBAN help people with disabilities get around
MTS Access/ADA Suburban Riders Guide
MTS
Access Frequently Asked Questions Brochure
What is
MTS Access/ADA Suburban Paratransit?
Metropolitan Transit
System (MTS) Paratransit is a lift-equipped Americans with
Disabilities Act (ADA) of 1990 curb-to-curb service designed
for transit riders with disabilities that prevent them from
using regular bus or trolley services.
For travel between
service zones, transferring to another vehicle will be required,
just as you would transfer on the MTS bus and trolley network
of services.
In compliance with
the ADA, MTS ADA Paratransit provides services to the same
areas and during the same days and hours of service that the
MTS fixed route and trolley operate.
Both the rider and
trip plan must be eligible before a reservation can be made.
For the rider, this means that they must be personally certified
to use ADA Paratransit due to a disability that prevents them
from using regular bus or trolley services. For this trip,
this means that both the origin and destination of the trip
you wish to make are within 3/4 mile of an operating fixed
route bus or trolley station.
FARES
Urban
Central San Diego (Zone 1)
Provider
Cash Fare
MTS Access $4.50
(888) 517-9627
(One-Way)
Suburban
Mid-County (Zone 2)
East County (Zone 3)
South Bay (Zone 4)
Provider
Cash Fare
Suburban ADA Paratransit
$3.50
(800) 921-9664 (One-Way)
To make fare payment
easier, you can buy in advance a $45.00 10-pack ticket book
for MTS Access or a $40.00 ticket book for ADA Suburban at:
The Transit
Store
102 Broadway (at First Avenue)
Downtown San Diego
(619) 234-1060
The Transit Store
accepts cash, checks, money orders, travelers checks, as well
as Visa and Master Card credit cards.
If you'd prefer,
you can also order your prepaid ticket booklets through the
mail. Send a check or money order for the amount of booklets
you would like, payable to SANDAG, along with a note specifying
whether it's for MTS Access or ADA Suburban booklets to:
San Diego Association
of Governments
Attn: Pass Sales
401 B Street, Suite 800
San Diego, CA 92101-4231
MAKING RESERVATIONS
To schedule a ride,
call 1-888-517-9627 for MTS Access, or 1-800-921-9664 for
ADA Suburban, any day between 8:00 a.m. and 5:00 p.m. (TTY/TDD:
1-800-568-7097).
Reservations are
accepted from two days in advance up to 5:00 p.m. the day
before travel. That means if you want to travel on a Monday,
you can call to schedule your trip from 8:00 a.m. on Saturday
up to 5:00 p.m. on Sunday. Be ready to provide your name,
pick-up address, when you would like to travel, destination
address, and if/when you would like to book a return trip.
Your reserved pick-up
time will be within one hour of your request. Ride times are
variable and can be as long as 60-90 minutes (depending on
distance), so please keep this in mind when accepting a trip
offer. For example, if you request an 8:00 a.m. pick-up, your
trip offer may be between 7:00 a.m. and 9:00 a.m. Meanwhile,
your arrival time will vary depending on your trip pick-up
time plus the varying amount of time it may take to travel
to your destination.
GETTING
ADA CERTIFIED
Call 1-877-232-7433
to request a certification application. Mail the completed
application, including the professional medical verification
form, to the ADA Certification Office. The Office has 21 days
from the date of receipt to process your application. A verification
of certification status will be mailed to you. ADA Certification
is required before you can make a trip reservation.
Download Certification Guides and Application Form
MTS Certification Guide for ADA Paratransit Service
Application Guide and Instructions
MTS Application for ADA Paratransit Service
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