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NEW Fraud Waste and Abuse Line. is now open for reporting frauds regarding MTS operations Please call: 744-5920
Regional Transit Information Office
Your direct line for personal trip planning for Buses, Trolleys, and the Coaster in San Diego County is the Regional Transit Information Office. If you're calling from:
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| Southern San Diego County |
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(619) 233-3004 |
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| Northern San Diego County |
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5-1-1 |
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| TTY/TDD (for persons with hearing impairments only) |
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| Southern SD County |
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(619) 234-5005 |
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| Northern SD County |
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1-888-722-4889 |
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We're open:
Monday to Friday: 5:30 a.m. to 8:30 p.m
Saturdays & Sundays: 7:00 a.m. to 7:00 p.m.
Holidays: Hours vary click here for more details.
We're open every day of the year, except Thanksgiving and Christmas days
(Please note: our offices close at 5:00 pm on the day before Thanksgiving and Christmas).
Our service representatives handle thousands of calls every day. The best times to call and get through quickly are between Noon and 3:00 p.m. on weekdays or anytime during the weekend.
One call will tell you lots.
Here's What We'll Tell You:
- Route numbers, times, and stops for San Diego Transit, the San Diego Trolley, Chula Vista Transit, Coaster, MTS 800 Series System, North County Transit District, and all 900-series buses.
- Trip planning for your Bus, Trolley, or Coaster trip.
- Monthly pass and information outlets near you.
What you need to tell us.
To develop your personal trip plan, our service representative needs information from you, including:
- The address or nearest intersection you're at.
- The address or nearest intersection you want to reach.
- The day and time you'd like to travel.
Make sure you have some paper and a pen handy to write down the information. And if you'd like any special brochures we've prepared to make traveling easier, just ask your Service Representative. We're happy to mail them to you free of charge.
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