The Regional Transit Information Office is your direct line for personal trip planning for San Diego County buses, Trolleys, the COASTER, and the SPRINTER. You can contact us by calling:
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| Southern San Diego County |
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(619) 233-3004 |
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| Northern San Diego County |
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511 |
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| TTY/TDD (for persons with hearing impairments only) |
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| Southern SD County |
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(619) 234-5005 |
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| Northern SD County |
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1-888-722-4889 |
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Hours
- Monday to Friday: 5:30 am to 8:30 pm
- Saturdays & Sundays: 7:00 am to 7:00 pm
- Holidays: Hours vary. Click here for details.
We're open every day of the year, except Thanksgiving Day and Christmas Day.
(Please note: Our offices close at 5:00 pm on the day before Thanksgiving and Christmas.)
Our service representatives handle thousands of calls every day. The best times to call and quickly get through to a representative are between noon and 3:00 pm on weekdays or anytime during the weekend.
Here's what we can tell you:
- Route numbers, times, fares, and stops for the bus, Trolley, COASTER, and SPRINTER.
- Trip planning for your bus, Trolley, COASTER, or SPRINTER trip.
- Information about monthly pass outlets near you.
What you need to tell us:
To develop your personal trip plan, our service representative will need someinformation from you.
- The address or nearest intersection you're at.
- The address or nearest intersection you want to reach.
- The day and time you'd like to travel.
Make sure you have paper and a pen handy to write down the information. If you'd like any special brochures we've prepared to make traveling easier, just ask your service representative. We're happy to mail them to you free of charge.
Our new Fraud, Waste, and Abuse Line is open for reporting fraud regarding MTS operations. Please call: (619) 744-5920
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