The Regional Transit Information Office is your direct line for personal trip planning for San Diego County buses, Trolleys, the COASTER, and the SPRINTER. You can contact us by calling:
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| Southern San Diego County |
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(619) 233-3004 |
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| Northern San Diego County |
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511 |
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| TTY/TDD (for persons with hearing impairments only) |
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| Southern San Diego County |
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(619) 234-5005 |
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| Northern San Diego County |
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1-888-722-4889 |
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Hours
- Monday to Friday: 5:30 am to 8:30 pm
- Saturdays & Sundays: 7:00 am to 7:00 pm
- Holidays: Hours vary. Click here for details.
We're open every day of the year, except Thanksgiving Day and Christmas Day.
(Please note: We close at 5 pm on the day before Thanksgiving and Christmas.)
Our service representatives handle thousands of calls every day. The best times to call and quickly get through to a representative are between noon and 3 pm on weekdays or anytime on the weekends.
Here's what we can help you with:
- Route numbers, times, fares, and stops for the bus, Trolley, COASTER, and SPRINTER
- Trip planning on the bus, Trolley, COASTER, or SPRINTER
- Information about monthly pass outlets near you
Here's what you need to tell us:
To develop your personal trip plan, our service representative will need some information from you:
- The address or nearest intersection you're at
- The address or nearest intersection you want to reach
- The day and time you'd like to travel
Make sure you have paper and a pen handy to write down the information. If you'd like any special brochures to make traveling easier, just ask your service representative. We're happy to mail them to you free of charge.
Our new Fraud, Waste, and Abuse Hotline is open for reporting fraud regarding MTS operations. Please call: (619) 744-5920
Fraud,Waste,and Abuse Reporting
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