MTS Access - Paratransit

MTS Access Services

As of July 1st, 2025, Access clients can now call in and book same-day rides. These rides will be based on the operations' availability and cost $10 for a one-way trip. Reservations for same-day trips will be taken every day between 8:00 am and 4:00 pm.

The Metropolitan Transit System (MTS) operates a fixed route bus and light rail system using ramp or lift equipped vehicles in full compliance with the Americans with Disabilities Act (ADA). We also operate a complementary paratransit division, MTS Access, for those riders with disabilities whom have been certified as functionally unable to use the MTS fixed route services..

To use MTS Access services, a passenger must first be certified. You can call MTS Access paratransit service at (888) 517-9627 to determine if a trip is within the ADA service area. MTS suggests that all prospective passengers determine if the locations of their trip’s origin and trip destination are within the MTS service area before beginning the certification process. 

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