Wheelchair and Priority Seating Enforcement!
A new state law and MTS policy require passengers to relinquish their seat to seniors and people with disabilities if the seat is located in a wheelchair or priority seating area of the bus or Trolley or you risk a fine.
- Trained service animals accompanying persons with disabilities are always welcome on board bus and Trolley services. Please be aware that a bus operator or other MTS representatives may ask if the animal is a service animal and what task the animal has been trained to perform in accordance with ADA DOT laws.
- Non-service animals must be fully contained inside an enclosed carrier that you can hold on your lap and transport by yourself.
- Animals must be kept under your control at all times.
- Operators have the right to refuse to transport your animal because of noise or odor.
- Click here for more information on the policy for Bicycles
Food and Drink
- Eating is not allowed on buses or Trolleys
- Beverages must be in spill-proof or screw-top containers
- Smoking is not allowed on or around buses, Trolleys, stations or bus stops
Luggage and Items
- Firearms are not allowed on any bus or Trolley
- Knives are not allowed on any bus or Trolley
- Earphones must be used when listening to music
- Belongings should be small enough to fit on your lap or at your feet
- The following large items can be brought on board:
- Boogie boards
- Surf boards under 6 feet long
- Collapsible fishing poles
- Collapsible bicycles
- Small carts under 30 inches tall, 18 inches wide and 18 inches deep (not including handle and wheels)
- See Full Cart, Stroller, and Cargo Policy Below
- Hoverboards - hoverboards are not be permitted to be ridden within any MTS transit center, transit station, bus or trolley vehicle. When using MTS services, passengers must carry and secure their hoverboard in the “off” position. This policy follows recent reports of safety hazards while the device is in use or while charging.
- Drivers and security personnel have the authority to declare cargo too big or dangerous to be transported
- Route 992 (Airport Shuttle) is exempt from the size restrictions above
Rules Applicable to All Transit Vehicles (Buses and Trolley)
- Drivers and/or MTS Security personnel will have the discretionary authority to determine if a personal utility cart (cart) or stroller is too big to be transported and if freight is too big or dangerous to be transported. Riders are limited to two small carry-on bags/items that can be reasonably carried on their laps when seated and/or stowed safely under, or in front of, their seats. Large bags of recycled cans are not allowed on transit vehicles any time. Carts, strollers, or other utility devices will not be allowed if they:
- Exceed 30" tall, 18" wide, and 18" deep (not including handle and/or wheels)
- Cannot easily/quickly negotiate vehicle door entrances and turns for any reason
- Contain loads that exceed the height and designated capacity of the carrying device
- Include items that are wet, leaking, or considered hazardous for any reason
- Riders are also limited only to items that can be boarded in a single trip onto the vehicle without assistance from another person. Multiple trips to load bags, carts, strollers, or cargo are not allowed. Loads that require multiple people to maneuver bags, carts, strollers, or cargo on/off the vehicle are also not allowed.
- Passengers must stay with their carts, strollers, or cargo during the entire trip and hold onto their belongings firmly. Items will only be allowed to be placed on the front wheel well of a bus if the passenger sits adjacent to the item and has a firm grasp on it for the duration of the trip. Multiple items will not be allowed to be stacked in these areas.
- The interior area near any door shall always be free of carts, strollers, cargo, or other items, as this area is considered a main emergency exit. Loading items through the rear door of a bus, due to the front being full, is not permitted. Bus drivers and/or MTS Security personnel shall ask riders in the front to move further back to make room for these riders to board through the front door only.
- While operating a walker, cart, or other device, bags and other items must remain in control of the rider at all times. The amount of cargo carried or attached to these devices is limited to what the rider can place securely on his/her lap when seated and must not create a scenario where the device exceeds the maximum cart dimensions above. Packages must be removed and placed on the riders lap if blocking the aisles and/or if requested by the driver. Items or devices allowed on the vehicle should be of such a size and nature that moving them to another area of the vehicle would continue compliance with this policy.
Rules Applicable to Buses Only
- No more than three (3) different riders with carts, strollers, or other cargo will be allowed on the buses at one time. Riders with carts, strollers, and cargo trying to board when the bus is already at capacity will be required to wait for the next scheduled bus.
- Riders with carts, strollers, or other cargo should sit in designated "cart/stroller" seating areas when available on vehicles and when space is available. Bus drivers and/or MTS Security personnel shall request riders with carts, strollers, or other cargo occupying the senior/disabled (S/D) section of vehicles to relocate, in order to make room for wheelchair and other S/D riders. Refusal to vacate a seat for a senior/disabled rider upon request may result in a citation per State law and MTS policy.
- Passengers with strollers may board/exit the bus with a child in/out of the stroller at their discretion. It is recommended that parents/guardians request the use of the wheelchair ramp if a child occupies the stroller when boarding/exiting the bus.
- Once safely on board the bus, parents/guardians must remove the child from the stroller before the bus can depart the bus stop. It is recommended that parents/guardians stay seated with the child in their laps while the bus is moving, as it may not be safe to stand while holding a child.
- Strollers not accompanied by a child are considered a cart, and subject to the size restrictions listed above. Strollers, carts, and other cargo, are to be stored out of the aisle, doorways, and emergency exits, so they cannot impede the free movement of passengers or the driver. These items cannot be stored in a manner in which they could potentially tip/fall over, roll uncontrollably, or otherwise affect the safe operation of the vehicle.
- Priority seating by the doors of both buses and Trolleys are reserved for seniors and disabled riders.
- When utilizing priority seating, passengers must fold down the seat completely flat before sitting. At no time may passengers sit on top of the seat’s backrest or on the top of a folded seat.
- State law and MTS policy require passengers to relinquish their seat to seniors and people with disabilities if the seat is located in a wheelchair or priority seating area of the bus or Trolley. These seats and areas are designated by blue signs.
- Refusal to vacate a seat for a senior/disabled rider upon request may result in a citation and the following fines:
- $25 for first offense
- $50 for second offense
- $100 for third and subsequent offenses
- Vandalism is a serious crime and will be punished with a fine or jail sentence
- You can anonymously report any vandalism on MTS property