MTS Brings Wi-Fi Onboard!
The Metropolitan Transit System has installed Wi-Fi on 10 buses in its fleet. The public transportation Wi-Fi pilot program is the first of its kind in the San Diego region, and the goal is to increase digital equity and access for MTS passengers. During the pilot program, staff will monitor and evaluate the Wi-Fi’s performance by gathering customer feedback on connectivity, internet speed, and overall experience. This part of the pilot is crucial to the Wi-Fi onboard service.
To access the internet, riders will have to be on board of any of the buses equipped with Wi-Fi and enable Wi-Fi connection on their personal device. Wi-Fi users can browse the internet, stream music, and/or video on any device for free.
Buses with Wi-Fi installed and their routes will be listed on the MTS website. Routes with Wi-Fi will vary depending on the day.
Riders may also use the Bus Finder App to locate the buses with Wi-Fi in real-time.
Free Wi-Fi offered by the San Diego Metropolitan Transit System (MTS).
Services provided by MTS may only be used for lawful purposes. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the services. Any material or conduct that in the judgment of MTS violates this policy in any manner may result in suspension or termination of the services or removal of user’s account with or without notice.
You may not use the services to publish content or engage in activity that is illegal under applicable law, that is harmful to others, or that would subject us to liability, including, without limitation, in connection with any of the following, each of which is prohibited under this Terms of Service Policy:
- Phishing or engaging in identity theft
- Distributing computer viruses, worms, Trojan horses, or other malicious code
- Distributing pornography or adult related content or offering any escort services
- Promoting or facilitating violence or terrorist activities
- Infringing the intellectual property or other proprietary rights of others
Your access may be suspended or terminated with or without notice upon any violation of this policy. Any violations may result in the immediate suspension or termination of access.
To report a violation of this policy, please contact MTS Customer Service at 619-557-4555. MTS reserves the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, visit this page frequently.
Is my information secure?
Wi-Fi hotspots in public transportation, coffee shops, libraries, airports, universities, and other public places are very convenient, but aren’t the most secure. Information you send through websites or mobile apps might be accessed by someone else.
What about virus protection and security?
It is your responsibility to provide anti-virus protection, and to configure your laptop or portable device with security. MTS is not responsible for damages incurred for incorrect, insufficient or incomplete security settings; or lack of virus protection. Wireless users assume all risks when using the Wi-Fi network.
Will I need any special settings or passwords to connect?
No, the MTS’ public wireless network is open to all passengers.
Will the connection speed be slow/spotty?
Wi-Fi systems on board a traveling vehicle depend on connecting to multiple cell towers and sometimes connections are dropped or slowed. Other factors include:
- Your distance from the nearest Wi-Fi point
- Obstacles such as trees or buildings or even the seat in front of you. The best connection is in the front of the bus
- Interference from other local networks
- Streaming videos and music require huge amounts of data. These are most susceptible to interruptions.
Through the pilot program, MTS wants to know if and where you experienced issues so we can work on improving the experience. Fill out our survey to tell us if you experienced any issues.
Are there any time limits when using the service?
No, there are no limit times, you will be able to connect to the Wi-Fi for the length of your trip on the bus.
Where can I find other buses that have Wi-Fi on board?
To see all 10 buses that are part of this pilot and their routes, visit https://www.sdmts.com/wifi/wifibuses.html