The For-Hire Vehicle Administration (FHVA) Driver Recognition Program was established to recognize and promote excellence among MTS-permitted for-hire vehicle drivers who consistently demonstrate outstanding customer service, courtesy, professionalism, and compliance with applicable regulations. The program is intended to encourage exemplary performance while highlighting the important role drivers play in providing safe, reliable, and high-quality transportation services to the public.
The program will recognize two outstanding drivers annually: one recipient from the Taxicab, Jitney, and Low-Speed Vehicle category, and one recipient from the Nonemergency Medical and Charter Vehicle category. Eligible drivers must possess a valid Sheriff's Driver Identification Card and maintain an exemplary record during the 12 months preceding the award, free of sustained complaints or disciplinary actions issued by FHVA or the Sheriff's Licensing Division.
Recipients will be selected based on driver compliments received by FHVA, recommendations from dispatch services, feedback from FHVA Regulatory Inspectors, and an evaluation conducted by the Chief Executive Officer (CEO) or their designee.
Each category winner will receive a plaque or certificate, a $100 gas gift card, four (4) car wash tickets, recognition on the MTS FHVA website for two months, a vehicle "Award Recognition" decal, MTS promotional merchandise, and a waiver of the Sheriff's Driver Identification Card renewal fee. These awards recognize the recipients' commitment to exceptional service and reinforce FHVA's dedication to promoting professionalism and excellence throughout the for-hire transportation industry.